If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be cancelled and the total cost of the accommodation will be charged.

Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for entire stay and any incidentals are required upon arrival at the hotel. Card payments: Please note that there is a 1.66% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card.

All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds. Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days.

A valid ID must match the credit, debit or EFTPOS card upon check in. Please note that this property requires a credit, debit or EFTPOS card pre-authorisation upon booking. Please ensure your card has sufficient funds to ensure your reservation is secure.

A bond is also required at check-in. The bond will be refunded upon departure. The bond amounts are as follows: - Studio/Suites with 1 bedroom: Up to AU $100 - Suites with 2 bedrooms: Up to AU $200 - Suites with 3 bedrooms: Up to AU $400 - Penthouses: Up to AU $2000 New Year's Eve: Pre-payment for the night of 31 December will be required.

You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email.

Group Bookings: Please note that different policies apply for group bookings of 7 rooms or more. Additional terms and conditions apply, so please contact the hotel for further information using the contact details found on the booking confirmation.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Meriton Suites Surfers Paradise您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

23:00:00～08:00:00 必須放低音量

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。