Overlooking the River Thames, The Swan is a Victorian inn offering home-cooked food and luxurious rooms. The Swan is located in Staines, just 15 minutes’ drive from Heathrow Airport. The elegant rooms have free Wi-Fi access, a flat-screen TV and a work desk. Most rooms have original features, and some have panoramic river views or a luxury bathroom. Guests can enjoy a full English breakfast each morning, with lighter options available. The stylish restaurant serves classic British cuisine and real local ales, and there is also a riverside terrace. Just 2 miles from Thorpe Park, The Swan is only a 15-minute drive from historic Windsor. Both Ascot Racecourse and Twickenham Rugby Stadium can be reached in a 20-minute drive.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 bunk beds
and
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
8.5
Location
9.4
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • El-gozoli
    Switzerland Switzerland
    Very friendly staff and clean hotel. I also liked the traditional style and the good parking facilities.
  • William
    United States of America United States of America
    The room was lovely with excellent setup for heating, coffee and tea. Breakfast was generous with great coffee. They have 6 swans that live there that are always ready to be fed a snack :)
  • Wally
    Canada Canada
    Great location- beautiful space-great pub and restaurant-wonderful staff

Area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      British

Amenities of The Swan Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Fishing
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Baggage storage
  • Fax/Photocopying
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
General
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Carpeted
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • German
  • English
  • Hungarian
  • Italian
  • Maltese
  • Polish

House rules

The Swan Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash is not accepted The Swan Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please contact the hotel ahead of time if you are planning to arrive after 22:15 as reception is not manned 24 hours and it may not be possible to gain access.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

All Group bookings of more than 5 rooms require full pre-payment and are nonrefundable.

10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number.

100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day the reservation will be nonrefundable.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about The Swan Hotel

  • Check-in at The Swan Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The Swan Hotel has 1 restaurant:

    • Restaurant

  • The prices at The Swan Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Swan Hotel is 500 feet from the center of Staines. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Swan Hotel include:

    • Double
    • Family

  • The Swan Hotel offers the following activities/services (charges may apply):

    • Fishing