• River view
  • Garden
  • Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Located 20 miles from London, on the River Thames, Mercure London Staines-upon-Thames Hotel offers limited parking and some riverside rooms. The rail station is nearby and the town center and shops are a 3-minute walk away. Twickenham is only 20 minutes' drive away. All rooms offer a 32-inch flat-screen TV, an private bathroom, and a mini-bar. Some rooms enjoy scenic river views, and each room features a telephone and tea/coffee facilities. Mercure London Staines-upon-Thames has a terrace bar and restaurant, with panoramic river views. Among nearby attractions, guests can reach Thorpe Park, which is 10 minutes' drive away, Windsor and Legoland, both 7 miles away.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property Highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Full English/Irish, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
6.4
Cleanliness
6.9
Comfort
7.0
Value for money
7.0
Location
8.3
Free WiFi
7.9
Low score for Staines
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Riverside Restaurant
    • Cuisine
      International
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Mercure London Staines-upon-Thames Hotel

Most popular amenities
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Private Bathroom
  • Toilet
  • Hairdryer
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs £5 per day.
    Front Desk Services
    • Private check-in/out
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Key access
    General
    • Shared lounge/TV area
    • Designated smoking area
    • Smoke-free property
    • Hypoallergenic room available
    • Heating
    • Packed lunches
    • Soundproof rooms
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Languages Spoken
    • Czech
    • Danish
    • English
    • Spanish
    • Faroese
    • Italian
    • Lithuanian
    • Norwegian
    • Polish
    • Portuguese
    • Romanian
    • Swedish

    House rules

    Mercure London Staines-upon-Thames Hotel takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed on request. Charges may apply.

    Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

    Mastercard Visa Diners Club American Express Cash Mercure London Staines-upon-Thames Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Parking is subject to availability due to limited spaces.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.