• Pet friendly
  • Free WiFi
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating
  • Elevator

Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available. A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property Highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 sofa bed
and
1 queen bed
1 twin bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.5
Comfort
8.4
Value for money
7.6
Location
8.2
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Tammie
    United Kingdom United Kingdom
    great location for exhibition at the Excel - lovely hotel and staff were amazing
  • Ramandeep
    United Kingdom United Kingdom
    Staff was very friendly and my room was very clean and tidy,parking price was so reasonable.
  • Carlo
    Italy Italy
    I had to visit Excel exhibition center and I landed at LCY so the location was perfect!!! Everything done walking!!! (Super green!)

Hotel area info

Restaurants
2 Restaurants On Site

  • The Salt Port Restaurant & Delicattessen
    • Cuisine
      British
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free
  • The Bidder & Co Lounge
    • Cuisine
      British
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of DoubleTree By Hilton London Excel
Great facilities! Review score, 8.1

Most popular amenities
  • Free WiFi
  • Parking on site
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • Bar
Outdoors
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live sports events (broadcast)
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs £15 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shuttle service
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Personal trainer
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Filipino

House rules

DoubleTree By Hilton London Excel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. That's about USD 63. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash DoubleTree By Hilton London Excel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

A credit or debit card authorization of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel

If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about DoubleTree By Hilton London Excel

  • The prices at DoubleTree By Hilton London Excel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • DoubleTree By Hilton London Excel offers the following activities/services (charges may apply):

    • Fitness center
    • Live sports events (broadcast)
    • Personal trainer
    • Fitness

  • DoubleTree By Hilton London Excel has 2 restaurants:

    • The Salt Port Restaurant & Delicattessen
    • The Bidder & Co Lounge

  • Check-in at DoubleTree By Hilton London Excel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at DoubleTree By Hilton London Excel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet

  • DoubleTree By Hilton London Excel is 6.8 miles from the center of London. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at DoubleTree By Hilton London Excel include:

    • Double
    • Triple
    • Suite