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Get the celebrity treatment with world-class service at Rafayel Hotel & Spa

On the riverfront, this eco-friendly 5-star boutique hotel has a spa, 2 restaurants and a bar with river views. Clapham Junction Tube station is just a 10-minute walk away. Hotel Rafayel’s luxurious designer rooms have floor-to-ceiling windows, spacious private bathrooms and state-of-the-art entertainment systems. Some rooms feature specially designed Jet Lag recovery lighting technology. Upon request, rooms with a spa bath or partial river view may be available. Leisure facilities include a sauna, a steam room, and a range of spa treatments. The Banyan on the Thames Restaurant serves an extensive grill-based menu. The Rafayel’s stylish riverside bar offers freshly mixed cocktails and a light bar menu.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Full English/Irish, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
7.6
Cleanliness
8.2
Comfort
8.2
Value for money
7.1
Location
7.8
Free WiFi
7.8
Select topics to read reviews:

Hotel surroundings

Restaurants
2 restaurants on site

  • Banyan on the Thames Restaurant
    • Cuisine
      Chinese • French • Indian • Italian • Mediterranean • Pizza • Thai • Asian • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Restaurant #2

    No additional info available

Facilities of Rafayel Hotel & Spa

Most popular facilities
  • Free WiFi
  • Private parking
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Happy hour
  • Bike tours
  • Walking tours
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs £20 per day.
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
Reception services
  • Invoice provided
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Rafayel Hotel & Spa takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 10:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
5+ years
Extra bed upon request
£30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card American Express Cash Rafayel Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When travelling with pets, please note that an extra charge of £30 per night applies. Pets are only allowed on the ground floor rooms.

Parking is guaranteed for all guests in a secure underground park.

Please note Child Supplement Prices do not include meals. Should you wish to order meals also, please do so at the time of making your reservation or add to your confirmed reservation later.

If you wish to extend Check out time there is a charge of £20 per hour after 11am. Please call hotel to check availability.

Please note that no visitors are allowed in guest rooms after 9pm

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Rafayel Hotel & Spa

  • The prices at Rafayel Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Rafayel Hotel & Spa is from 14:00, and check-out is until 10:30.

  • Rafayel Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Spa/wellness packages
    • Fitness/spa locker rooms
    • Steam room
    • Bike tours
    • Fitness
    • Walking tours
    • Spa facilities
    • Happy hour
    • Spa lounge/relaxation area

  • Rafayel Hotel & Spa is 3.1 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.

  • Rafayel Hotel & Spa has 2 restaurants:

    • Banyan on the Thames Restaurant
    • Restaurant #2

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Rafayel Hotel & Spa on this page.

  • Guests staying at Rafayel Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • Room options at Rafayel Hotel & Spa include:

    • Double
    • Suite